We’re Here to Help
Find answers to common questions in our FAQs. For anything else, our Client Advisors are here to help.
General Enquiries
General Enquiries
If you have any queries, please do not hesitate to contact us. Burberry offers global assistance across multiple languages up to seven days a week, with service availability varying by language and region.
LIVE CHAT
Need some guidance? Chat with one of our Client Advisors using our Live Chat feature. Please ensure you have accepted our functional cookies to start your chat session. You can update your cookie settings here.
TELEPHONE
Kindly note that not all numbers may be accessible or covered by all mobile phone networks. Please also be mindful that we may monitor or record your communications for training and quality control purposes.
Contact us:
0066-33-812819
Our Client Advisors are available Monday – Friday, 9am – 7pm JPT; and on Saturday, Sunday and national holidays from 10am – 7pm JPT.
EMAIL
POST
Burberry Japan K.K.
Ginza MarronierBldg
2-5-14 Ginza
Chuo-ku
Tokyo 104-0061
Japan
Locating a Store
To locate your nearest Burberry store visit our Store Locator.
Press Enquiries
For press enquiries please email press.office@burberry.com.